FAQ

Wir versuchen alle offenen Fragen bereits telefonisch abzuklären. Unsere Telefonnummer, E-Mail und Adresse findest du unter Kontakt. Es steht dir hier auf unserer Web-site außerdem ein Ringkonfigurator zur Verfügung, über den du die Kosten, die zur Herstellung der Ringe anfallen, einsehen kannst. Diese sind abhängig von den gewählten Maßen der Ringe und des gewünschten Edelmetalls. Du kannst aber gerne auch ein persönliches Beratungsgespräch in unserer Werkstatt buchen, bei dem du einen detaillierten Kostenvoranschlag erhältst.

Don't you have the opportunity to come for a personal consultation? Or do you already have a precise idea about the shape, size and material of your rings? Then please let us know by phone or email. Any unanswered questions can then be clarified directly before the start of the course.

In a personal consultation in our workshop, you can view and try on ring models with different profiles and thicknesses. We will determine your ring size and discuss the exact design of your dream ring. Finally, you will receive a cost estimate from us. You can arrange a course appointment with us directly, or take your time to think about the appointment and book it online. Once you have paid the course or production fee, the order is bindingly booked for you. Would you like to use old gold for your new rings? Then please bring this with you to the preliminary consultation for examination and discussion of the exact cost calculation process.

Our courses usually last 4-6 hours. In this time you will completely finish the forging process.

Our current calendar with available dates for courses can be found at here.
With the down payment of the course fee your course is bindingly booked.

Yes, it should be yellow gold, with a fineness of at least 585 /-.

Die Preisgestaltung setzt sich aus der Grundgebühr und der Materialkosten der Ringe zusammen. Bei unseren Silberkursen is das Material in dieser Gebühr enthalten. Bei Gold- oder Platinringen wird das Material individuell berechnet. Diese Materialkosten sind vom aktuellen Tagesgoldpreis, der gewählten Legierung und der Dimension des Ringes abhängig und werden zur Grundgebühr  dazu gerechnet. Standardgravuren sind in all unseren Ringen preislich inbegriffen.

At our Cost calculator you can view all costs incurred

Of course, you can also have rings made by us. For this please book a Consultation Talkso that we can respond to your individual wishes and the comfort of fit of the ring especially for your hand.

The costs are the same as for a course, you can check these in advance in our Ring configurator. view.
At the end of the consultation in our workshop, you will also receive a cost estimate.

Various gold alloys, silver and platinum are popular materials for hand-forged rings. The choice of material depends on your personal taste and budget.

You don't need any previous knowledge. We are there to advise and support you throughout the entire process.

You can book either an individual or couples course. Our courses all take place individually and you will receive our full attention throughout the entire process.

If you would like to book a group course (max. 6 students), please contact us. contact us.

We are happy to make your dream ring for you in the shortest possible time. If other service providers are involved (e.g. for stone setting or laser engraving), completion will take longer.

It is best to take directly contact contact us to discuss all the necessary details with you.

We do not charge an additional fee for any standard engraving that we can do in the workshop. If you want special laser engraving or gemstones in your ring, we have to rely on other service providers. We will pass on the costs incurred to you after individual consultation.

It is our concern to leave as little trace as possible on our planet, so we try to add as much precious metal to the cycle as we take from it. Recycling and upcycling are the most consistent form of sustainability.

Recycling

We purchase our precious metal from so-called refiners. They have committed themselves to guarantee a complete traceability of the materials used and to provide information about their origin at any time. They guarantee that no precious metal of any kind is purchased from mine material. Of course, you have to be aware that the precious metals have been extracted from mines at some point. More detailed information about our business partner can be found at here read up.

Upcycling

Customers like to bring old family jewellery with them. We then find a solution together to what extent we can reuse the precious metal. Apart from the sustainable aspect, this also has a very nice personal component.

If the scrap gold is not used directly for melting down, we will offset the value of the scrap gold (at the current precious metal price) against the costs incurred for the new rings. You can find out more about offsetting scrap gold against our fees under Costs

Cancellation & Rebooking of Course Dates

If you decide on a course date, it is bindingly booked. If you do not attend the course, we reserve the right to retain the course fee.

If you cancel a course 48 hours or more before the start of the course, we reserve the right to retain half of the course fee if the course date is to be changed to a new date. In the case of a complete cancellation, we will gladly credit you with half of the course fee in the form of a voucher. Otherwise we reserve the right to retain the entire course fee. We ask for your understanding!

In any case, please take contact contact us and we will try to find a suitable solution together.